New Orleans Windows, Hurricane Shutters and Home Remodeling

FAQ

What should I do before I have new windows installed?

To prepare, please remove curtains or other window treatments from the window as well as anything that may fall off of the walls in the vicinity. It is also helpful to clear a path to make sure that the technicians are not obstructed when removing or installing a window. Lastly, please remember to tell your security provider that there will be a great deal of window activity during the installation period.

How can I tell if I need new windows?

Besides the obvious cracks or broken glass it can be hard to tell whether your windows are working as they should be. Here is a list to check when inspecting your windows. If your windows have one or more of these issues then it is time to call a professional.

Won’t budge: if your window is very hard to open or if it does not open at all then you have a problem with your frame. If it is wood then the frame may have expanded or rotted. Alternatively, the metal on the frame could be rusted or a mechanism in the window is broken.

Draft: if you can feel a draft when you are near a closed window then there is something very wrong with your window. If you find that a room is hard to keep warm (or cold) then you may want to try the candle trick. Turn off any heating or cooling so that there is very little air movement. Then light a candle near the window in question and move it around the frame slowly. If you see the flame flicker then you have found your draft.

Moisture between panes: If you have moisture in between the panes of a double or triple pane window, then the window is compromised. There is a crack somewhere in the frame or in the glass which allows moisture to enter – severely reducing the insulation of the window.

Do you charge for Estimates? Insurance Work

Free Estimates and Consultations are provided. In the event of a Storm related event and estimates are needed for insurance work, there will be a fee, but the fee will reimbursed twice the fee charged off the price of the job when completed. If you have any questions, please call and we would happy to discuss.

Why do I need an estimate

There is no way to know the scope of work or the type of product best suited for a job until we take a look at the home and any issues currently present. We have to measure for the proper size windows and the proper fit. To price accurately and allow us to stand by our estimate and work, we have to survey the job in person.

How long does it take to get the windows installed

It depends on what product our homeowners decide to go with and whether all products are in the warehouse. We do guarantee that if all products are at hand or as soon as we know they will be in our warehouse, our clients jobs are the boards for installation. Our goal to produce satisfied customers in as timely a manner as possible.

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